Knowledge Communities Feedback Welcome

By Sydney Lawton posted 12-20-2018 15:41


Greetings Community members,

Many of you have asked for a place to make suggestions and give feedback on the Knowledge Communities itself. We're working on a more official place to put together Community related ideas, but for now, please add comments to this blog post if you have suggestions or feedback for the site.

I want to make this site helpful and inspiring for you, so please share your feedback so I can continue to make improvements that will help all our members.

Thank you,
Sydney Lawton
Community Manager





Hi @Marilyn Smith, this is the Pitney Bowes Knowledge Communities, which is for sharing ideas and discussing PB Software related information. I apologize for any frustration you are experiencing, but you'll need to talk to your account manager about statement-related questions as we can't address those here in the community. If you would like, please click on my name and send me a private message - I'll do my best to help you find the right people to talk to.

Thank you.​

2 days ago

​What on earth is this I've been signed up to - I thought I was signing up for paperless billing I'm NOT interested in this stuff!! I've been forced to go paperless as I object strongly to have to pay for invoices AND statements!! I will be reconsidering my contract when it is up for renewal

22 days ago

@Ross Johnson we can do that! Let me find someone to demo that for you - they may reach out for clarification, etc. as necessary.​

23 days ago

Good!   User guide doesn't cut it nowadays.  I want a tutorial on making a thematic map using ABS area like SA1 (statistical area 1).  How to I change the csv files to text so that I can it work?

Ross Johnson
South Australia

01-15-2019 17:45

Great! thank you

01-15-2019 17:37

Hi Rebecca,

The contact info update issue was mentioned in an announcement here.

The quick version though is - our back end system that controls the contact info can't take updates from the community right now. We are working on it so this won't be an issue in the future, but for now, you can send me a message with the contact details you would like to have updated and I can perform the change from behind the scenes. Feel free to send me a private message on the site, or you can email

Thank you, and I apologize for the frustration.

01-15-2019 17:20

I can't update the information in my profile, which is not quite right and a bit frustrating.

Is there somewhere I can update these details? I've gone through all the settings I can find and I can't change my name, position, organisation name

12-21-2018 09:01

Hi John,

Microsoft Edge has issues with advanced coding support on the web. Many websites don't work properly in it and recommend using a different browser. As a matter of fact, earlier this month reports were made that Edge will be dropped by Microsoft in the future, as they are working on a brand new browser built on a different base system (Chromium/Blink instead of EdgeHTML). I can speak to the vendor about whether Edge support is incoming, but this is something outside our direct control. I will be sure to put it in an update if support is ever extended to Edge.

Thank you for the comment!

12-21-2018 05:30

Could you please make it work in Microsoft Edge?