Thank you for your email response. Yes that is a good suggestion and one which I will implement. That should solve the issues I've been experiencing from reoccurring which was the purpose of my question.
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Thanks Tony, I'm not sure either why SSA experiences weird issues from time to time but like you have suggested, a regular restart of the server or simply the Spectrum Technology Platform should do the trick.
I appreciate your response.
At Southwark SSA has always suffered from service failures. Although we've just had around two month of continuous service it has gone down four times today (STOP PRESS: make that fives time today. It's just gone again). Each time I have to restart the Pitney Bowes Technology Platform service.
The question was about some form of email notification when SSA is not working. To be honest I already have one: the users! They don't waste a moment to tell me when it's down (if I hadn't already noticed myself).
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