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"Move To" button greyed out V17

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  • 1.  "Move To" button greyed out V17

    Posted 01-09-2020 17:37
    Hi guys,

    I have a user who's "Move To" button has been greyed out on the menu bar.

    He is unable to perform address searching.

    Does anyone know why this might be happening?

    Thank you

    Tim

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    Tim Warfe
    GIS Officer
    MOORABOOL SHIRE COUNCIL
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  • 2.  RE: "Move To" button greyed out V17
    Best Answer

    Employee
    Posted 01-09-2020 21:15
    Hi @Tim Warfe

    Yes - this is due to the Bing license expiring, you need to apply the patch we're released to extend the license. If you don't already have it handy our Technical Support team can assist with this (please let me know if you'd like contact details).

    Thanks, Ashley

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    Ashley Crane
    Regional Director, Software Support
    Pitney Bowes
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  • 3.  RE: "Move To" button greyed out V17

    Employee
    Posted 01-09-2020 21:52

    Hi @Tim Warfe,

    I have just sent the required details to you.
    Let me know via the email if you have any issues.  



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    Terry Hunt
    Software Support Analyst
    Pitney Bowes
    Sydney, Australia
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  • 4.  RE: "Move To" button greyed out V17

    Posted 01-12-2020 16:36
    Thank you for your quick responses @Ashley Crane & @Terry Hunt    I'm using V19 personally.   So I think I'll just upgrade other users to the latest version.​​​   The solution makes sense.

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    Tim Warfe
    GIS Officer
    MOORABOOL SHIRE COUNCIL
    ------------------------------