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Confirm AD Management (UK OnDemand Customers) FAQ

  • 1.  Confirm AD Management (UK OnDemand Customers) FAQ

    Pitney Bowes
    Posted 7 days ago
    Edited by Sydney Lawton 2 days ago
    Hi all,

    We've prepared a Knowledge Base article to capture more information on some of the frequently asked questions we've been receiving on support cases, regarding the recent change to managing Active Directory accounts within Confirm (superseding the use of AD Manager Plus). This is specific to our OnDemand clients, although may be of assistance to on-premise solutions.

    Confirm AD Management - FAQs


    Whilst this functionality has been available since v19.1, we've recently introduced this alongside the v20 update in customers Development environments along with email communications, release notes etc. Invariably there are always going to be further questions/clarification points required, and we hope to capture these within this article.

    If there is anything unclear, or if you have further questions regarding this, then please don't hesitate to pop them on this discussion thread and we'll endeavour to provide an answer and include into the FAQ if appropriate.

    Thanks,
    Steve

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    Steve Bish
    Senior Software Support Analyst
    PITNEY BOWES SOFTWARE, INC
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  • 2.  RE: Confirm AD Management (UK OnDemand Customers) FAQ

    Pitney Bowes
    Posted 7 days ago
    Edited by Christopher Wareham 2 days ago
    There is also information in the v20.0 help files which are now in the Development environment.  Search for 'Active Directory user management'.

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    Chris Wareham
    Senior Technical Support Analyst
    Pitney Bowes
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