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Upcoming Confirm OnDemand Update 21st July - ConfirmConnect

  • 1.  Upcoming Confirm OnDemand Update 21st July - ConfirmConnect

    Posted 07-18-2019 04:53


    Dear All,

     Just need some guidance on the upcoming Confirm OnDemand updrade.

     The communication from Rob Gann (Confirm v19.2 Release - OnDemand UK Development - 17/06/19) states  - "A new Store update will be required for iOS (Apple) devices".

     Firstly - am I correct that in thinking that a "store update" means uninstalling the app, downloading from the Apple Store and reinstalling?

     I have tested connecting to the Dev environment and ConfirmConnect appears to update and function as expected without a full install. Device updated to v7.20.0.0, native container version

    Will this work on Monday morning?

     We have approx. 40 users using iPads.

    Many of our users do not currently have access to their AppleID accounts

     Basically is an uninstall and reinstall on each iOS device required on Monday morning?




    Mike C.

    Michael Cronin
    London Borough Of Bromley

  • 2.  RE: Upcoming Confirm OnDemand Update 21st July - ConfirmConnect

    Posted 07-18-2019 09:08
    My guess is, like any other iOS,  The apps need to be updated as per the normal update procedure with iOS apps.
    I don't think that the process would be all that painful for you.
    I am checking to confirm this and to get the correct answer posted here.
    Stay tuned.

    Eric Ahdel
    Pitney Bowes Software Ltd

  • 3.  RE: Upcoming Confirm OnDemand Update 21st July - ConfirmConnect

    Pitney Bowes
    Posted 07-19-2019 04:21
    Hi Mike,

    As per my case email, a fresh installation from the Store will ensure that the native container is updated with the latest changes. For the latest version, the container architecture has changed to incorporate Single Sign On (SSO) functionality. Since, as far as I am aware, you do not use this then you should be OK to continue with just the device update.

    However, please bear in mind that should you start experiencing issues with ConfirmConnect, it is likely that, as a first step, you will be asked to ensure that you have the latest versions installed.

    Neil Balderston
    Knowledge Community Shared Account
    Shelton CT