There's more to experience when you log in!
EngageOne® Inform is available in the US only**
This release of EngageOne Inform is only available as a hosted version of the application. Operational and maintenance activities are managed centrally in our dedicated environment. Contact our customer service group to obtain appropriate credentials and access information.
Upon logging in to Inform Data Manager, you'll be presented with a new, fully interactive Mailing Summary dashboard.
Each view (or chart) answers a different question:
Taken together, the different views in the Mailing Summary dashboard allow you to quickly see, understand, and act on the performance of your recent mailings.
Not enough detail shown in each view? You can also export the data (using the "…") for further exploration and analysis.
For mailings using Address Change Service (ACS), the second tab of the dashboard shows details on the volume of mail that did not arrive as addressed.
The Mailing Summary dashboard allows you to select which job you need to review. But if you have more than a few jobs, the drop list can be difficult to sort through. The advanced search adds extended search capabilities for your jobs with the following options:
Refer to the EngageOne™ Inform User's Guide for detailed information.
This release uses Start the Clock data from Informed Visibility to provide the most up to date information.
Unlike the on-premise version of Inform (4.2.x), Inform On-Demand (5.0) does not allow for direct access to the Data Manager database. With this release, you can now access that data through daily extracts in CSV format for each of the following:
Details on the available fields can be found on the Inform support page. Contact our Professional Services team for access to the extracts or to create custom extracts tailor-fit for your projects.
Once you've had a chance to dig into the new dashboard, let us know what you think!------------------------------Thad WellingtonProduct Manager - EngageOne InformPitney Bowes Inc------------------------------
**EngageOne® Inform is based on United States Postal Service (USPS) tracking data. Mailpiece tracking outside the US is not currently available.