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Software & Data Support - Why you probably don't know us!

  • 1.  Software & Data Support - Why you probably don't know us!

    Pitney Bowes
    Posted 06-06-2019 10:38
      |   view attached
    All,

    Thank you for taking the time to spend a day with Pitney Bowes this week. We hope you found the forum valuable.

    In case you have any technical or licensing queries after the go-live of your products, please never hesitate to reach out to my EMEA Software & Data Support teams. All contact details, as well as links to the Client Portal (case management system) are attached.

    As mentioned, it's worth registering for the Client Portal so you can log and view all your and your colleagues' cases, as well as log product enhancement ideas and find knowledge. To sign up, please send an email to clientservice-pbs@pb.com, naming the customer account you would like to be connected to.

    We look forward to hearing from you!
    Julia

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    Julia Steinecker
    Director Software & Data Support EMEA
    Mobile: +44 (0)7912 188548
    Henley-on-Thames
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  • 2.  RE: Software & Data Support - Why you probably don't know us!

    Pitney Bowes
    Posted 06-10-2019 04:41
    Julia mentioned logging an enhancement idea via the Client Portal but it is also useful for you to see ideas other users have added.  There may already be one that would benefit you.  Voting for an idea shows the engineers how many people are interested in it and helps them decide whether to do the enhancement.

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    Chris Wareham
    Senior Technical Support Analyst
    Pitney Bowes
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  • 3.  RE: Software & Data Support - Why you probably don't know us!

    Pitney Bowes
    Posted 06-11-2019 05:30
    Yes, absolutely! Thanks for highlighting it Chris. Great point.

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    Julia Steinecker
    PITNEY BOWES SOFTWARE, INC
    Henley-on-Thames
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