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Dates and designations on new planned SW wizard - notes field

  • 1.  Dates and designations on new planned SW wizard - notes field

    Posted 12 days ago

    Hello,

    Is anyone able to tell me how many characters are displayed in the notes field (next to location) on the new planned street work wizard, on the dates and designations page please?

    On our designations form, in the notes we have a long paragraph but this is not displaying on the new planned street works wizard. Is this normal or should we be able to see more?

    New planned street work wizard



    Thanks,



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    Confirm Support Ringway Jacobs
    Senior Technician
    Ringway Jacobs Ltd
    Chelmsford
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  • 2.  RE: Dates and designations on new planned SW wizard - notes field

    Posted 11 days ago
    Hi,

    The Designation description field allows for 2000 characters, and the notes field you refer to will display the 2000 characters, however it is either a bug or an enhancement request but you can't double click the notes or location field to expand the field to be able to read the whole text and clicking in to the fields does not display a vertical scroll bar to allow scrolling up or down similar to other text fields . You can still use the mouse to select the text which will allow scrolling down whilst being selected.

    You can copy and past the contents into Word and do a character count if you need to test this, or view the whole contents.

    Although Confirm allows 2000 characters, the DTF spec only allows for 250 characters for this field, so if any of your data is included in the NSG submission, they will need to be 250 character or less.

    Regards

    Haf

    ------------------------------
    Hafezur Rahman
    Application Specialist
    Richmond and Wandsworth Councils
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  • 3.  RE: Dates and designations on new planned SW wizard - notes field

    Posted 11 days ago
    Hi Haf,

    Thanks for your message - I will report this to PB then as we definitely have less than 250 characters in the designation field and these are not being displayed on the permit although there looks like there is room. And as you say, you cannot double click it either.

    Example below:

    In the permit wizard:
    Permit wizard notes
    On the site designations:
    Site designation

    We need this field to alert important designations, something which it is not doing at the moment.

    Thanks,

    Laura


    ------------------------------
    Confirm Support Ringway Jacobs
    Senior Technician
    Ringway Jacobs Ltd
    Chelmsford
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  • 4.  RE: Dates and designations on new planned SW wizard - notes field

    Pitney Bowes
    Posted 5 days ago
    Hi Laura,

    Yes you can not double-click,  but as Hafezeur mentioned, you can select the whole content and when pasted on the notepad, ot does show complete text.
    So it just a view that makes us believe the text is shorter. There should be a small scroll bar to indicate there is more text beneath it.

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    Ritushree Mishra
    Pitney Bowes Software India Pvt. Lt
    NOIDA
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  • 5.  RE: Dates and designations on new planned SW wizard - notes field

    Posted 5 days ago
    Hi Ritu,

    Yes, now you say it I can drag down and see the additional text but there is no scroll bar to indicate there is more text so I can understand the confusion about not realising there is more text there. It would be helpful if there was one.

    Location text
    After highlighting text to move down the box:
    Further down the box

    Thanks,


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    Confirm Support Ringway Jacobs
    Senior Technician
    Ringway Jacobs Ltd
    Chelmsford
    ------------------------------