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Any experience with PEGA systems Compose integrations?

  • 1.  Any experience with PEGA systems Compose integrations?

    Posted 28 days ago
    Hi,

    We see a lot of focus on PEGA systems (for CRM and Business Processes with our customers). Some names: ING, VIVAT, De Volksbank, VodafoneZiggo, Achmea in our market. Are there live use cases where Compose has been integrated with PEGA systems and if so, how and for what use cases?

    We might be able to leverage this info to position ourselves better in our market.

    Thanks in advance!


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    Patrick Roelandt
    Document Dialog B.V.
    Bunnik
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  • 2.  RE: Any experience with PEGA systems Compose integrations?

    Pitney Bowes
    Posted 27 days ago
    Hi Patrick,

    very good post! Eventually you want to enter an idea in the PB ideas portal to provide an integration (software enhancement) or integration guide ...

    Cheers
    Marcus

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    Marcus Enger
    Director Partner Management EMEA
    PITNEY BOWES SOFTWARE, INC, Germany
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  • 3.  RE: Any experience with PEGA systems Compose integrations?

    Posted 27 days ago
    Marcus, that is not my intention. I only want to know if it has been done somewhere already and what the learnings were.

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    Patrick Roelandt
    Document Dialog B.V.
    Bunnik
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  • 4.  RE: Any experience with PEGA systems Compose integrations?

    Pitney Bowes
    Posted 22 days ago

    Hi Partick,

    This sounds familiar, I've made some enquiries internally to get some more information.

    Regards,

    Steve



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    Steve Wilkins
    Pitney Bowes Software Ltd
    Henley-on-Thams
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  • 5.  RE: Any experience with PEGA systems Compose integrations?

    Posted 22 days ago
    Brilliant, thank you Steve. Hoping you will find something.

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    Patrick Roelandt
    Document Dialog B.V.
    Bunnik
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  • 6.  RE: Any experience with PEGA systems Compose integrations?

    Pitney Bowes
    Posted 14 days ago
    We've had a couple of projects in EMEA where clients are using Pega systems, summarised as:

    • Government org. – embedding the ActiveX into their own Correspondent application and using the Editor methods natively from a simple webapp integration.
    • Travel org. – a looser integration where the PEGA client could author their own email/copy/letter content and this is transformed into a simple data/mark-up format that can be consumed by an EngageOne application and generates the output based on the clients channel of choice.

    We can get you more detail as and when you need it.

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    Steve Wilkins
    Pitney Bowes Software Ltd
    Henley-on-Thams
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