EngageOne

Expand all | Collapse all

EngageOne Communicate - A great round up of the new features for the last two weeks

  • 1.  EngageOne Communicate - A great round up of the new features for the last two weeks

    Pitney Bowes
    Posted 06-19-2019 11:59
    The engineering team showed some great new features released during the last few weeks during the bi-weekly sprint demo.

    Of note:

    1. Basic attachments are now available for communications - you can attach static files to emails you want to send to end recipients (note that the maximum total email + attachement size is 7 meg).

    2. More data analysis is now possible with the platform as we can now track direct sends, opens and clicks on a person by person basis at a campaign level.  This will give us greater clarity for future communications (especially when combined with the conditional logic work that is in progress (more news on that later)).

      The reporing page has also been spruced up as well to take into account the data - and all data across the platform has been reagregated again.

    Additionally we've been doing a lot of work on the underlying platform infrastucture, making it even easier to bring up new regions as requested - the first of which will be the new US Healthcare instance.

    If anyone has any questions on the above, please let me know.

    ------------------------------
    Paul Hutson
    Pitney Bowes Inc
    ------------------------------


  • 2.  RE: EngageOne Communicate - A great round up of the new features for the last two weeks

    Moderator
    Posted 06-19-2019 13:15
    Thanks Paul --it's great to hear about new features with this new product.

    Reading this, it reminded me a lot of EngageOne Connect.  Is Communicate going to replace EngageOne Connect?

    Thanks!

    Chris

    ------------------------------
    Chris Sannes
    PITNEY BOWES SOFTWARE, INC
    Troy NY
    ------------------------------



  • 3.  RE: EngageOne Communicate - A great round up of the new features for the last two weeks

    Pitney Bowes
    Posted 06-20-2019 05:27
    Hi Chris,

    There are similarities between the different products - the main differentiators at this stage are:

    • EngageOne Connect is our on prem solution for those who can not use a cloud based SAAS solution.  Additionally it has ICP capabilities which are a fair way out on the EngageOne Communicate roadmap.

    • EngageOne Communicate is our cloud based SAAS solution - bringing with it much lower cost base for the functionality; fully scalable and completely run on top of a headless API (so is easy to integrate with other platforms / processes as well).

    Paul

    ------------------------------
    Paul Hutson
    Pitney Bowes Inc
    ------------------------------



  • 4.  RE: EngageOne Communicate - A great round up of the new features for the last two weeks

    Pitney Bowes
    Posted 06-20-2019 04:42
    Fantastic work Paul & Team! Very exciting.

    We loved your recent demo and look forward to using it for selected Pitney Bowes Software Support communication to our Clients and Partners.

    It's going to be great.

    ------------------------------
    Julia Steinecker
    Director Software & Data Support EMEA
    Henley-on-Thames
    ------------------------------