Consideration about EngageOne® Compose Server upgrade path. It discusses possible approaches to make this challenge easier and finally announces availability of new tool called APC - Asset Promotion Command.
By the end of this year (2019) support for EngageOne® 3.1.2 Server will end, so we can expect that many customers using that version might be willing to upgrade. I propose the alternative path for upgrade.One of the most important points in terms of upgrade is data and the question: whether all data must be upgraded/migrated to new version of application?When we look at EngageOne® Compose Server from data life cycle perspective, we can find two basic categories Assets and Communications
Taking into account data life cycles there are some more possible scenarios. Two most common of them are:
Let us discuss these scenarios deeper in next sections.
EngageOne® Compose release media contains set of upgrade scripts
These scripts are tools of official upgrade path and actually, perform an in-place upgrade. The in-place upgrade allows you to upgrade existing installation to the new version with your existing configuration. Automatically updates the database and file repository (active drive) How many customers use these scripts really? I received feedback that this upgrade path is not very common for customers and Professional Services daily life scenarios. As we know, for some reasons customers and services very often choose manual asset migration path. Why? Here are the most obvious pros and cons of the in-place upgrade:
This option is of a scenario when customer wants to keep old installation. The migration process requires that customer must export all required assets from old version. When new version is up and run on separate machines then using asset promotion feature all required assets are imported to the new installation.
In order to choose Asset Migration we invest to improve an asset export and currently there are three options:
APC (alpha version) is already available for testing. APC is compatible with all EngageOne® Compose Server versions including version 3.1.2. APC is intended to allow an export of all supported assets and configurations from any EngageOne® Compose Server and next import to other server instance.
More details about the APC will be covered in a separate message.Getting the best from EngageOne® Compose Server - Asset Promotion Command Export for a seamless upgrade