Global Director - Market Strategy
Gerhard has nearly 20 years of experience with many major B2C companies globally on a wide range of customer insight, data and customer experience technologies, He has lead the design and implementation of significant customer-centric solutions across many key industry sectors including finance, communications, utility, retail and the public sector.
Gerhard is a recognized thoughtleader and accomplished speaker, his current focus is on Customer Engagement, Customer Information Management, CRM and Social Media. Gerhard has a background in mathematics and also has worked extensively in collaboration with scientists at CERN and a number of leading universities. He holds an MSc and a PhD in Mathematics from the University of East Anglia.